Terms of Service

Last updated: 29 August 2026

These Terms of Service (“Terms”) govern your use of the website at https://must.com.sg (the “Website”) and the MUST business software products and related onboarding, migration and support services (together, the “Services”) provided by MUST Technology Pte Ltd, a company incorporated in Singapore (“MUST”, “we”, “us”).

By using the Website or the Services, you agree to these Terms.

1. The Services

MUST provides business software modules (accounting, inventory, payroll, CRM, point of sale and HR management) together with implementation, data migration, training and local support. E-invoicing support targets Singapore’s InvoiceNow (Peppol) framework and the Peppol PINT SG standard.

Descriptions of government grants and of the GST InvoiceNow Requirement on this Website are provided for general information only. Grant approval decisions rest solely with the relevant government agencies, and IRAS remains the authority on your InvoiceNow obligations and dates.

2. Quotations, fees and subscriptions

Prices shown on the Website are indicative, in Singapore dollars and exclusive of GST unless stated otherwise. The binding scope, fees and term for the Services are those set out in the written quotation or order form we issue to you. Subscription fees are payable annually in advance unless agreed otherwise.

3. Free trials and readiness checks

Free trials and the free InvoiceNow readiness check are provided without obligation. We may set reasonable limits on their duration and scope.

4. Your responsibilities

You are responsible for the accuracy of the data you provide or migrate into the system, for maintaining the confidentiality of your login credentials, and for using the Services in compliance with applicable law. You must not misuse the Website or the Services, attempt to gain unauthorised access, or use them to store or transmit unlawful material.

5. Intellectual property

The Website, the software and all related materials are and remain the property of MUST or its licensors. You receive a non-exclusive, non-transferable right to use the software for your internal business purposes for the duration of your subscription. Your business data remains yours.

6. Availability and support

We aim to keep the Services available and to respond to support requests promptly during Singapore business hours. Planned maintenance will be scheduled to minimise disruption where reasonably possible.

7. Disclaimer and limitation of liability

The Website is provided on an “as is” basis. To the maximum extent permitted by law, MUST excludes all implied warranties and shall not be liable for any indirect or consequential loss, loss of profit, revenue or data arising out of or in connection with the use of the Website. For paid Services, our total aggregate liability shall not exceed the fees paid by you for the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under Singapore law.

8. Termination

Either party may terminate a subscription in accordance with the applicable order form. We may suspend or terminate access immediately for material breach of these Terms. On termination we will, on request, provide an export of your data in a common machine-readable format within a reasonable period.

9. Changes

We may update these Terms from time to time. The version published on this page, with its “Last updated” date, applies. Material changes affecting paid subscriptions will be notified to the account contact.

10. Governing law

These Terms are governed by the laws of the Republic of Singapore, and the courts of Singapore have exclusive jurisdiction.

11. Contact

MUST Technology Pte Ltd (Singapore) Email: [email protected]